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Difficult conversations


Foto: Difficult conversations
Rubriek: Textual/Printed/Reference Materials - Boek
Prijs: 9.49
Rating: 4.8/5
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The 10th anniversary edition of the classic guide to handling life's toughest conversations

What is a difficult conversation?

Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?

Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to work through them by understanding that we're not engaging in one dialogue but three:

- The "what happened" conversation (what do we believe was said and done)
- The "feelings" conversation (the emotional impact on everyone involved)
- The "identity" conversation (what does this mean for everyone's opinion of themselves)

Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.





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Product specificaties:

Taal: en

Bindwijze: E-book

Oorspronkelijke releasedatum: 28 januari 2021

Ebook Formaat: Adobe ePub

Illustraties: Nee

Hoofdauteur: Bruce Patton

Tweede Auteur: Douglas Stone

Co Auteur: Sheila Heen

Hoofduitgeverij: Penguin

Originele titel: Difficult Conversations: How to Discuss What Matters Most

Lees dit ebook op: Desktop (Mac en Windows)

Lees dit ebook op: Kobo e-reader

Lees dit ebook op: Overige e-reader

Lees dit ebook op: Android (smartphone en tablet)

Lees dit ebook op: iOS (smartphone en tablet)

Lees dit ebook op: Windows (smartphone en tablet)

AI-gegenereerd: Nee

Studieboek: Nee

eWaste: Nee

EAN: 9780241992470