Value stream management for the lean office

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Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of bas

Bring Lean Improvements to the Administrative Areas of Your Organization!

Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.

Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

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Lean Office & Service Simplified

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Winner of a 2012 shingo research and professional publication award demystifying the application of lean methods lean office and service simplified the definitive how to guide goes beyond the basic tools to detail the key concepts of lean as they apply to office and service environments it begins 2 - 3 weken .. MEER INFO

The Complete Lean Enterprise

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The first edition of this book won a shingo prize for excellence in manufacturing research and now following in the tradition of its bestselling predecessor the complete lean enterprise value stream mapping for office and services second edition details a robust step by step approach for implem 2 - 3 weken .. MEER INFO

Lean Knowledge Management

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Traditional knowledge management is too often regarded as overly complicated or a wasteful bureaucratic exercise but lean knowledge management can become a critical component for your organisation to operate effectively efficiently and safely lean knowledge management helped change nasa s culture Uiterlijk 6 december in huis .. MEER INFO

Taal: en

Bindwijze: Paperback

Oorspronkelijke releasedatum: 20 februari 2003

Aantal pagina's: 171

Illustraties: Nee

Hoofdauteur: Don Tapping

Tweede Auteur: Tom Shuker

Co Auteur: Don Tapping

Hoofduitgeverij: Productivity Pr

Extra groot lettertype: Nee

Product breedte: 215 mm

Product hoogte: 20 mm

Product lengte: 279 mm

Studieboek: Ja

Verpakking breedte: 230 mm

Verpakking hoogte: 13 mm

Verpakking lengte: 230 mm

Verpakkingsgewicht: 510 g

EAN: 9781563272462

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