The art of active listening

Rubriek: Textual/Printed/Reference Materials - Boek

Prijs: € 17.99

Rating: 0/5

☆

☆

☆

☆

☆

Verzending:
Uiterlijk 30 november in huis

Improve communication, engagement, and culture with active listening.

When employees, colleagues, and customers are not being heard, organizational culture, employee happiness, and overall organizational success will suffer. How well do you listen?

Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want. Want to build stronger relationships, avoid misunderstandings, and anticipate problems before they surface at work?

All you have to do is listen.

The Art of Active Listening introduces a 5-step framework that shows you how to listen successfully and act upon what you are hearing. Readers will discover how to:

Recognize the unsaid Seek to understand Decode Act Close the loop
Backed by her personal review of over 30,000 employee and customer surveys and facilitation of 100’s of focus groups, Younger discovered one universal truth: We all want to be heard. We want our voices to matter. We want the work we do to matter.

When we get this right - when we listen to our employees and customers and care about them not just for what they can do but for who they ARE - they can and will move mountains.

Using the tools provided in this book, you can implement active listening, regardless of whether you’re in-person or virtual, that benefits all team members and customers, strengthens overall engagement, improves organizational culture and creates a space for everyone to have a voice.

When those at work feel heard, they will do whatever it takes to achieve outcomes that serve your relationship and your organization.

• 1 Bekijk alle specificaties

Active Listening Techniques

Rating: 0 / 5 | Prijs: € 15

Essential tools to help sharpen your communication skills by learning to listento listen actively is to listen with complete attention and an engaged mind and body and while it may come naturally to some it s also a skill that can be honed through practice active listening techniques will help Op voorraad. Voor 23:59 uur besteld, donderdag in huis .. MEER INFO

The Lost Art of Listening

Rating: 0 / 5 | Prijs: € 19.06

That isn t what i meant truly listening and being heard is far from simple this perennial bestseller has helped more than 150 000 readers resolve conflicts and transform their relationships that isn t what i meant truly listening and being heard is far from simple even between people who care Uiterlijk 7 december in huis .. MEER INFO

Seeing Others

Rating: 0 / 5 | Prijs: € 39.95

Acclaimed harvard sociologist makes the case for reexamining what we value to prioritize recognition the quest for respect in an age that has been defined by growing inequality and the obsolescence of the american dream in this capstone work mich le lamont unpacks the power of recognition rend Op voorraad. Voor 23:59 uur besteld, donderdag in huis .. MEER INFO

Taal: en

Bindwijze: Paperback

Oorspronkelijke releasedatum: 25 april 2023

Aantal pagina's: 192

Hoofdauteur: Heather R. Younger

Hoofduitgeverij: Berrett-Koehler Publishers

Studieboek: Nee

Verpakking breedte: 152 mm

Verpakking hoogte: 229 mm

Verpakking lengte: 229 mm

EAN: 9781523003884

---